Personal Data We Process

Benvenuto Brugge processes your personal data because you use our services and/or because you provide it to us yourself. Below is an overview of the personal data we process:

• First and last name
• Telephone number
• Email address
• IP address
• Location data
• Data about your activities on our website
• Internet browser and device type

Special and/or Sensitive Personal Data We Process

Our website and/or service does not intend to collect data about website visitors who are under 16 years old, unless they have permission from parents or guardian. However, we cannot check if a visitor is over 16. We, therefore, advise parents to be involved in their children’s online activities to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal information about a minor without that consent, please contact us at [email protected], and we will delete this information.

The Purpose and Basis on Which We Process Personal Data

Benvenuto Brugge processes your personal data for the following purposes:

• To be able to call or email you if necessary to manage your reservation

Automated Decision-Making

Benvenuto Brugge takes #responsibility based on automated processing decisions about matters that can have (significant) consequences for people. These are decisions made by computer programs or systems, without a person (e.g. an employee of Benvenuto Brugge) in between. Benvenuto Brugge uses the following computer programs or systems: #use_explanation

How Long We Keep Personal Data

Benvenuto Brugge does not store your personal data longer than is strictly necessary to achieve the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data: #retention_period

Sharing Personal Data with Third Parties

Benvenuto Brugge only provides to third parties and only if this is necessary for the execution of our agreement with you or to comply with a legal obligation.

Cookies, or Similar Techniques, We Use

Benvenuto Brugge uses functional, analytical, and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet, or smartphone during the first visit to this website. Benvenuto Brugge uses cookies with purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work well and to optimize it. In addition, we place cookies that track your browsing behavior so that we can offer customized content and advertisements. On your first visit to our website, we already informed you about these cookies and asked for your consent to place them. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. Additionally, you can also delete all information previously saved through your browser settings. For an explanation, visit gegevensbeschermingsautoriteit.be.

Viwing, Modifying, or Deleting Data

You have the right to view, correct, or delete your personal data. In addition, you have the right to withdraw your consent to data processing or to object to the processing of your personal data by Benvenuto Brugge, and you have the right to data portability. This means that you can submit a request to us to send the personal data that we have about you in a computer file to you or another organization named by you. You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to [email protected]. To make sure that the request for access has been made by you, we ask you to send a copy of your identity document with the request. Black out your passport photo, MRZ (machine-readable zone, the strip with numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN) in this copy. This is to protect your privacy. We will respond as soon as possible, but within four weeks, at your request. Benvenuto Brugge would also like to point out that you have the opportunity to file a complaint with the national supervisory authority, the Personal Data Authority. To do so, visit gegevensbeschermingsautoriteit.be.

How We Secure Personal Data

Benvenuto Brugge takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you have the impression that your data is not well secured or there are indications of abuse, please contact our customer service or via [email protected].

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